Information We Collect

We may collect information that you provide directly to us, information generated when you use our website and information necessary to operate our online store.

• Contact information such as your name, email address, telephone number and shipping or billing address.
• Order information such as products purchased, order details, delivery information and transaction-related records.
• Account information where account features are available, including information used to manage your account.
• Communications you send to Corevia, including product, order or customer-support questions.
• Device, browser and usage information associated with interactions with corevia.lat.
• Information collected through cookies and similar technologies used to operate, secure and understand use of the website.

How We Use Personal Information

Personal information may be used where necessary to provide, maintain and improve the Corevia shopping experience.

• Process and manage purchases, payments, shipping and related transactions.
• Communicate about orders, product questions and customer-support requests.
• Operate, maintain and improve our website and online services.
• Detect, investigate or reduce fraudulent, abusive or unauthorized activity.
• Understand how visitors interact with the store and its features.
• Comply with applicable legal, regulatory or record-keeping obligations.

Service Providers & Other Disclosures

Corevia may use third-party service providers to help operate the store and provide services connected to a purchase or website interaction.

Depending on the service involved, information may be provided to ecommerce hosting providers, payment processors, delivery and logistics providers, analytics providers, technology providers, security services or professional advisers.

Information may also be disclosed when reasonably necessary to comply with applicable law, respond to a lawful request, protect legal rights, investigate fraud or maintain the security of the store and its users.

Cookies & Similar Technologies

Corevia and service providers supporting the website may use cookies, pixels, local storage or similar technologies to support website functionality and understand how the site is used.

• Remember information needed for essential store functions.
• Maintain shopping-cart and session functionality.
• Help protect the website and identify unusual activity.
• Measure website performance and understand visitor interactions.
• Support preferences or other website features where available.

Browser and device settings may allow you to block or remove certain cookies. Disabling cookies can affect the availability or operation of some website features.

Data Retention

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including processing transactions, maintaining business records, resolving questions, protecting the store and meeting legal obligations.

Retention periods can vary depending on the type of information, the reason it was collected and applicable legal requirements.

Security

Corevia takes reasonable measures intended to protect personal information and maintain the security of the store. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You should use appropriate care when sharing personal information online and protect account credentials where account functionality is available.

Your Privacy Choices & Rights

Depending on where you live and the laws that apply to you, you may have rights relating to personal information held about you.

These rights can include requesting access to certain information, asking for inaccurate information to be corrected, requesting deletion in certain circumstances, or exercising other privacy choices provided by applicable law.

To make a privacy-related request, contact Corevia using the contact information provided below. We may need to verify certain information before completing a request.

Children's Privacy

Corevia's store is intended for general consumer shopping and is not designed specifically for children. If you believe that personal information relating to a child has been provided to Corevia inappropriately, please contact us so the situation can be reviewed.

External Services

The Corevia website may rely on or interact with services operated by other companies, including payment, shipping, technology or other service providers.

Their handling of information may be governed by their own terms and privacy practices. When you interact directly with a third-party service, its privacy practices may also apply.

Changes to This Privacy Policy

Corevia may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or applicable requirements.

When changes are made, the updated version may be posted on this page with a revised update date.